Policies
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Orders are typically processed within 2–5 business days.
We currently offer shipping within the United States as well as local delivery in select New York City zip codes or Brooklyn pick up. Shipping rates and delivery options are calculated at checkout.
Once your order has shipped, you will receive a confirmation email with tracking information.
Please note that delivery dates are estimates and may vary due to carrier delays, weather conditions, or other circumstances outside of our control.
If an item arrives damaged, please contact us within 48 hours of delivery at natalie@tablesetnyc.com and include photographs of the damage.
Tableset is not responsible for packages lost, stolen, delayed, or misdelivered by the shipping carrier.
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Due to the limited-edition nature of our products, all sales are final.
We do not accept returns, exchanges, or cancellations once an order has been placed.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at natalie@tablesetnyc.com. Include your order number and photographs of the issue, and we will work with you to find a solution.
Tableset reserves the right to determine eligibility for replacement or refund on a case-by-case basis.
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Tableset respects your privacy and is committed to protecting your personal information.
When you place an order, sign up for our newsletter, or contact us, we may collect information including your name, email address, shipping address, billing address, and payment information.
We use this information to:
Process and fulfill orders
Provide customer support
Communicate about your order
Send newsletters and marketing communications (if you have opted in)
Improve our website and customer experience
Payment information is processed securely through our payment providers and is not stored by Tableset.
We do not sell, rent, or share your personal information with third parties except as necessary to process payments, fulfill orders, deliver shipments, or comply with legal obligations.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
If you have questions about this Privacy Policy, please contact us at natalie@tablesetnyc.com